Shipping Policy

Orders Within the 48 Contiguous United States:  Orders are shipped via UPS. Please note that UPS is not able to deliver to PO Boxes; therefore we need a physical street address. Please include the nearest cross street, if shipping to a rural address.

A signature may be required for delivery in some areas.

Shipping Time:  Most items are in stock and will ship within 72 business hours. Orders received after 1 pm on Friday will not ship until Monday at the earliest. If an item is unavailable we will notify you right away by e-mail with an approximate date of when you can expect it. Please allow delivery times of 7-10 business days for standard orders of in-stock items. Large or heavy items may take a bit longer.

Express Orders placed by Noon PST, Monday through Friday, can be shipped for next business day arrival within the continental US for an additional $20 per address, or within 3-4 business days for an additional $10 per address. A daytime phone number is required for all rush orders since we will need to call you to obtain payment information for the extra charges. Large and heavy items will incur additional cost above these standard express rates. To prevent additional shipping costs, we encourage using our standard shipping option.

If your order happens to get damaged in shipping, notify us immediately and we will send a replacement at once. Please save the product, all packing materials, and the original carton and we will take care of the rest.

Shipments to Alaska and Hawaii are subject to increased shipping cost and may be shipped via USPS. Shipments to US territories, Mexico, Canada, or foreign countries necessitates confirmation of delivery requirements from ZINC, and are subject to higher shipping costs. We will notify you via e-mail of approximate shipping cost and requirements on receipt of your order and once we receive your approval call you for additional payment. Customer assumes responsibility for all international duties and fees.  These fees are non-refundable.